Seniors Outreach - August 19, 2020

Our ‘new normal’ is always interesting. Time constantly clicks along. If we think about it, we may have more time to focus on specific activities, developing more skills, close relationships, and planned excursions. Sounds like something we had all hoped for before and now have been enabled to do, whether we want to or not.

Could be a challenge, but could be a wonderful thing if we recognize it as such. It may be like the DOCTOR’S ORDERS:

An old man goes to the doctor and tells him that he hasn’t been feeling well. The doctor examines him, leaves the room, and comes back with three different bottles of pills.

The doctor says, “Take the blue pill with a big glass of water when you get up. Take the green pill with a big glass of water after lunch. Then, before going to bed, take the red pill with another big glass of water.”

Startled to be put on so much medication, the elderly man stammers, “Exactly what is my problem? Tell me, is it serious?”

‘You’re not drinking enough water.’

Our choices to overcome the COVID-19 pandemic has enabled Seniors Outreach to move safely forward through initiating social distancing, the wearing of masks, using of hand sanitizer or washing our hands often with soap and water (for at least 20 seconds), encouraging the making of appointments, limited attendance and consistent cleaning. Further to this, we have continued to provide Caring Cars/Wheelchair bus for medical appointments, Meals On Wheels (both daily meals and Frozen meals (as well as low-income financial support for food/personal items) and the continual input through our Main Office in Three Hills.

LOW-INCOME SENIORS MAY ORDER FROZEN MEALS (Every two weeks) and gain Funding support and Delivery. Low-income adults and families should call Kneehill Regional FCSS at 403-443-3800. Low-income seniors (Ages 65+) should call Seniors Outreach at 403-443-2555 or from the Carbon area 1-888-443-2555

YOU MAY ORDER OVER THE PHONE WITH ONE OF OUR STAFF MEMBERS OR CONTACT US FOR AN ORDER FORM before the next order date. PLEASE Call in to order your food as the Next Order date is Monday, August 31 (no later than 10:00 a.m. and the Next Delivery date in 2020 is Tuesday, September 8 (in the afternoon).

REGULAR FROZEN MEALS ON WHEELS ORDERS: Anyone who is not at a low-income level to be supported through these grants may still order frozen Meals on Wheels to be delivered in Kneehill County, however in these cases we require that your orders be in and be paid in full/arranged for before the above order date.

The Seniors Outreach MAIN OFFICE has re-opened for regular hours –Mondays to Thursdays from 9:00 a.m. to 4:00 p.m. daily. Pandemic precautions are active at Seniors Outreach. Though the present situation continues to still be quite changeable, Seniors Outreach is taking phone calls/emails- making appointments in order to set up deliveries where possible, answer questions, and even assist with forms. As such, you are welcome to email us at or to call 403-443-2555 or from Carbon and area 1-888-443-2555 (toll free) for any assistance, to make a Meals on Wheels order, and/or to set up an in office appointment. PLEASE DO NOT JUST DROP IN TO THE OFFICE – MAKE AN APPOINTMENT!


1. Seniors Outreach has RE-OPENED from 9:00 a.m. to 4:00 p.m. Mondays to Thursdays with Alberta Health guidelines informing our operational format. The SENIORS OUTREACH MAIN OFFICE (as noted above) continues to be staffed and to take calls/appointments.

2. Regular MEALS ON WHEELS AND low-income FROZEN MEALS ON WHEELS are available. Contact us for the frozen meals menu/costs and/or payment before the next order date.

3. Delivery driving for limited medical appointments main call to book Caring Cars/Wheelchair Busing as they are available for those who need this support.

4. Extension Offices in Acme, Carbon, Linden, Torrington & Trochu remain CLOSED at present. Will be updated as changes occur.

5. All BUS RUNS HAVE STOPPED and NO Community Bus runs will occur on Tuesdays and Thursdays each week in Three Hills at present. NO Bus Trips to Red Deer/Specialty Bus Trips are presently planned. Changes to Busing will be updated as it is deemed safe to do so.

6. RE-LAUNCH: The CommUnity Drop-In Center, Three Hills is OPEN from 9:30 a.m. to 12:00 noon (Mondays to Fridays only). Fee for Center is collected ($2/day) as you enter.

Seniors Outreach is now on Facebook! If you are already on Facebook simply enter Seniors Outreach Kneehill County and if you are seeking to link to facebook use:

PLEASE PAY ATTENTION TO the Three Hills Capital, the Seniors Outreach Website, our new Facebook page, or word of mouth regarding any further changes to our operations.