Seniors Outreach - August 26, 2020


Some groups will be more at risk than others for the food security impact of a pandemic. The most at-risk populations in most emergency situations are those that are already struggling with hunger, health, and poverty. These populations will be at great risk during a severe pandemic. In addition to these groups, many other households are vulnerable to the impact of a severe pandemic because of the way it may affect economic and social systems. Any household that has not taken necessary actions to prepare for a severe pandemic will face greater difficulties in coping with the impacts of spreading disease.

Groups typically at risk in all emergencies:

• People with limited or irregular income

• People who cannot build up emergency reserves of money or food

• People in poor health (especially malnutrition, chronic disease, and compromised immune systems)

• Those living with stigma (people living with HIV, prisoners and their families, the mentally ill, the disabled)

• The isolated (living in a remote location or having no social network)

• The homeless or internally displaced

• The elderly

• Those with little or no transportation

• Orphans and vulnerable children

Additional groups at risk in a pandemic

• Those who rely on markets for the majority of food purchases (experts believe that market systems may be severely impacted)

• People without knowledge about how to prepare for a pandemic

• Those employed in occupations that may be severely impacted (tourism, restaurants, taxi drivers, etc.)

• People who rely on public transportation to get to job

• People who migrate for income


We need to be aware of the challenges to food security and continue to work together to provide this for those who may be in need.


1. OUR SPECIAL THANKS TO THE UNITED WAY, CENTRAL ALBERTA for their willingness to provide a vehicle for federal government grant support towards overcoming food security issues through the frozen Meals On Wheels program during part of this pandemic time period. This initial support enabled low income seniors in Kneehill County to receive greater food security by providing financial aid towards frozen meals orders through Seniors Outreach (June to August).

Although the United Way grant support has now ended, Seniors Outreach continues to provide our Frozen meals on wheels program (for all communities in Kneehill County) as well as our regular noon hour hot meals on wheels (Acme, Linden and Three Hills).

Food Security for low-income seniors and families across Kneehill County has been very important throughout the Spring and Summer of 2020 and as the COVID-19 pandemic continues through the summer and into our fall/winter some further support is needed and still available. Please continue to call for this support by ordering frozen meals (available approximately every two weeks). Meals need to be ordered before 10:00 a.m. on each order date complete with payment, if able to do so. The menu is available at the Seniors Outreach main office [128 – 3rd Ave S, Three Hills] in the Provincial Building. You may drop off your order sheet with payment or call in to work out your order with the reception desk/staff at Seniors Outreach.

Low-income adults and families should call Kneehill Regional FCSS at 403-443-3800.

Low-income seniors (Ages 65+) should call Seniors Outreach at 403-443-2555 or from the Carbon area 1-888-443-2555

YOU MAY ORDER OVER THE PHONE WITH ONE OF OUR STAFF MEMBERS OR CONTACT US FOR AN ORDER FORM before the next order date. PLEASE Call in to order your food as the Next Order date is Monday, August 31 (no later than 10:00 a.m. and the Next Delivery date in 2020 is Tuesday, September 8 (in the afternoon).

2. Wednesday, September 16, 2020 at 10:00 a.m,, Seniors Outreach Annual General Meeting (AGM) will be held – with COVID-19 protocols in place- in the gymnasium at Bethel Evangelical Missionary Church, 121 – 4 Ave South, Three Hills. Please wear a mask and be prepared to social distance, hand sanitize, sign in/health check, and follow health protocols. No food/drink will be provided.

As we “RE-LAUNCH”, SENIORS OUTREACH has taken the next steps:

Seniors Outreach MAIN OFFICE is open for regular hours –Mondays to Thursdays from 9:00 a.m. to 4:00 p.m. daily.

There will still be the following Pandemic precautions active at Seniors Outreach:


MAKE AN APPOINTMENT: Please call 403-443-2555 (Carbon/area 1-888-443-2555) to Make an Appointment and let staff know if you require us to wear a mask when meeting with you. PLEASE BRING YOUR OWN MASK (if at all possible) to wear.

Though the present situation continues to still be quite changeable, Seniors Outreach is taking phone calls/emails- making appointments in order to set up deliveries where possible, answer questions, and even assist with forms. As such, you are welcome to email us at or to call 403-443-2555 or from Carbon and area 1-888-443-2555 (toll free) for any assistance, to make a Meals on Wheels order, and/or to set up an in office appointment. PLEASE DO NOT JUST DROP IN TO THE OFFICE – MAKE AN APPOINTMENT!


1. SENIORS OUTREACH has RE-OPENED from 9:00 a.m. to 4:00 p.m. Mondays to Thursdays with Alberta Health guidelines informing our operational format. The SENIORS OUTREACH MAIN OFFICE (as noted above) continues to be staffed and to take calls/appointments.

2. Delivery driving for limited medical appointments main call to book Caring Cars/Wheelchair Busing as they are available for those who need this support.

3. Extension Offices in Acme, Carbon, Linden, Torrington & Trochu remain CLOSED at present. Will be updated as changes occur.

4. All BUS RUNS HAVE STOPPED and NO Community Bus runs will occur on Tuesdays and Thursdays each week in Three Hills at present. NO Bus Trips to Red Deer/Specialty Bus Trips are presently planned. Changes to Busing will be updated as it is deemed safe to do so.

5. The CommUnity Drop-In Center, Three Hills is presently OPEN from 9:30 a.m. to 12:00 noon (Mondays to Fridays only). After assessing the Alberta Health guidelines, a limited and COVID-19 parameter-based opening of the Center has been enacted. We now must wear masks, maintain safe physical distancing, continue to do hand sanitizing or washing of hands, and sign in/verify health status daily. By continuing to abide by these protocols, the Center will remain open. Fee for Center is collected ($2/day) as you enter.

ANNOUNCEMENT: SENIORS OUTREACH IS NOW ON FACEBOOK! If you are already on Facebook simply enter Seniors Outreach Kneehill County and if you are seeking to link to facebook use:

Let us know how this is working for you! Please post us or provide feedback about your facebook experience!

PLEASE PAY ATTENTION TO the Three Hills Capital, the Seniors Outreach Website, our new Facebook page, or word of mouth regarding any further changes to our operations.

Did you hear about the new restaurant in outer space? The food is great but there’s no atmosphere.