Seniors Outreach - September 9, 2020

Hope you don’t feel alone..Hope you know people are here for you. These are part of colored pictures and letters written by students in a school in the state of Alabama to seniors who were in one of the seniors’ lodges. I too hope and trust that you are feeling supported, and encouraged. No matter your age, as a senior, it is important that you realize that there are many supports in Kneehill County for you. We will constantly work at providing aid/support for you when/where needed. Some ways that we are there for you are the following:


AGM ANNOUNCEMENT: PLEASE join us for the Seniors Outreach Program Society 25thAnniversary AGM, Wednesday, September 16, 2020 at 10 a.m. at Bethel EM Church 123 – 4th Ave South, Three Hills. We will practice social distancing/masking/health checks/sign in/ at and during the meeting. No refreshments served. Some dignitaries will be present, volunteer recognition will occur, and Board elections will be held.

FOOD SECURITY: OUR SPECIAL THANKS TO FAMILY AND COMMUNITY SUPPORT SERVICES ASSOCIATION OF ALBERTA (FCSSAA) for their willingness to provide grant support towards overcoming food security issues through the frozen Meals On Wheels program during this COVID-19 pandemic time period. This support enables low-income seniors and low-income adults and families in Kneehill County to receive greater food security by providing financial aid towards frozen meals orders through Seniors Outreach and Kneehill Regional FCSS. Please continue to call for this support by ordering frozen meals (available approximately every two weeks). Meals need to be ordered before 10:00 a.m. on each order date complete with payment, if able to do so. The menu is available at the Seniors Outreach main office [128 – 3rd Ave S, Three Hills] in the Provincial Building or at the KRFCSS office. You may work out your order with the reception desk/staff at either location.

Low-income adults and families should call Kneehill Regional FCSS at 403-443-3800. Low-income seniors (Ages 65+) should call Seniors Outreach at 403-443-2555 or from the Carbon area 1-888-443-2555. YOU MAY ORDER OVER THE PHONE WITH ONE OF OUR STAFF MEMBERS OR CONTACT US FOR AN ORDER FORM before the next order date. PLEASE Call in to order your food as the Next Order date is Monday, September 14 (no later than 10:00 a.m. and the Next Delivery date in 2020 is Tuesday, September 22 (in the afternoon).

CLIENT SERVICES: Seniors Outreach MAIN OFFICE is open for regular hours –Mondays to Thursdays from 9:00 a.m. to 4:00 p.m. daily and the opening of our extension office in Trochu on Tuesdays to provide client services either by phone, email or in person (with an appointment). Extension Offices in Acme, Carbon, Linden and Torrington will remain CLOSED at present.

We are still following Pandemic precautions at Seniors Outreach: Though the present situation continues to still be quite changeable, Seniors Outreach is taking phone calls/emails and making appointments in order to set up deliveries where possible, answer questions, and even assist with forms. As such, you are welcome to email us at or to call 403-443-2555 or from Carbon and area 1-888-443-2555 (toll free) for any assistance, to make a Meals on Wheels order, and/or to set up an in office appointment. PLEASE DO NOT JUST DROP IN TO THE OFFICE – MAKE AN APPOINTMENT!


For limited medical appointments one may call to book Caring Cars/Wheelchair Bus as they are available for those who need this support.

All BUS RUNS HAVE STOPPED and NO Community Bus runs will occur on Tuesdays and Thursdays each week in Three Hills at present. NO Bus Trips to Red Deer/Specialty Bus Trips are presently planned. Changes to Busing will be updated as it is deemed safe to do so.

The CommUnity Drop-In Center, Three Hills is presently OPEN from 9:30 a.m. to 12:00 noon (Mondays to Fridays only). After assessing the Alberta Health guidelines, a limited and COVID-19 protocol-based opening of the Center has been enacted. We now must wear masks, maintain safe physical distancing, constant cleaning/sanitizing of surfaces in the building, continue to do hand sanitizing or washing of hands, and sign in/verify health status daily. By continuing to abide by these protocols, the Center will remain open. A Daily Fee for usage is collected ($2/day) as you enter.

We will be reviewing our situation/all activities constantly through September and October during the Pandemic. Due to the changes/updates from Alberta’s Chief Medical Officer, we will advise Kneehill County and communities of our further updates/changes as they are possible! Thank you for your patience and understanding as we seek to slowly re-launch our operations as safely as possible! SENIORS OUTREACH IS NOW ON FACEBOOK! If you are already on Facebook simply enter Seniors Outreach Kneehill County and if you are seeking to link to facebook use: Do check Facebook for updates and announcements and please post us or provide feedback about your facebook experience!

PLEASE PAY ATTENTION TO the Three Hills Capital, the Seniors Outreach Website, our new Facebook page, other news sources, or word of mouth regarding any further changes to our operations.

NEW INSIGHTS: We (me and my cat) have been quarantined for a number of days now. Our activity choice has moved on to scrabble, but he (the cat) keeps playing the same word over and over- MEOW, MEOW. Isn’t that cheating????