Seniors Outreach - March 3, 2021

We are presently working on a new LARGE PRINT PHONE BOOK. We hope to have it out in March of 2021. Watch for our updates, the cost of the book, and when it may be ordered.


In a recent tweet, Alberta Health Services (AHS) has warned of a vaccination scam affecting Alberta’s seniors. Reports have been received of a phone scam targeting seniors informing them to schedule their vaccinations for a fee.

“AHS will NEVER ask for payment for the COVID-19 immunization. Please hang up immediately and report to the non-emergency line for local law enforcement” – AHS

Call TOLL FREE to the RCMP Fraud Centre at 1-888-495-8501.

[Source: Alberta Ministry of Seniors and Housing]

ATTENTION: CHANGE: After assessing the Alberta Health guidelines, and the announcements by the Premier, the Minister of Health and the Chief Medical Officer of Alberta the following decisions will be maintained until at least March 15, 2021. THE COMMUNITY DROP-IN CENTER in Three Hills will remain CLOSED! THE COMMUNITY BUS RUNS in Three Hills WILL NOT OPERATE.

We will reassess these activities after the next decisions regarding COVID-19 are provided by the Province of Alberta.

ATTENTION: CHANGE: The Granting by FCSSAA for the Frozen Meals on Wheels has been extended until March, 2021. Orders on the Frozen Meals on Wheels Grant will be limited in terms of WHAT ONE IS ABLE TO ORDER (10-14 Items per person) and our value of an order will be BETWEEN $80 TO $100 per person as we go forward. We will only be able to have a limited number of orders go in every two weeks. Please try to have your orders in Seniors Outreach as soon as possible as the order dates tend to fill up quickly and place them no later than the Thursday before the Monday order date. DO NOT CALL WHEATLAND …….PLEASE CALL SENIORS OUTREACH at 403-443-2555. The next order dates will be March 8 and March 22, 2021 with the delivery dates on March 16 and March 30, 2021. Remember: If you are not able to have your order in for the next order date, your order will be placed on the order list for one of the next 2 order dates. If you are paying via e-transfer funds to Wheatland Meals on Wheels, DO NOT DO SO before you have provided your order to Seniors Outreach and you will be given a date to do your e-transfer payment.

FOOD SECURITY: OUR SPECIAL THANKS TO FAMILY AND COMMUNITY SUPPORT SERVICES ASSOCIATION OF ALBERTA (FCSSAA) for their willingness to provide grant support towards overcoming food security issues through the frozen Meals On Wheels program during this COVID-19 pandemic time period. The FCSSAA Grant has been extended to cover orders into March, 2021. This support enables low-income seniors and low-income adults and families in Kneehill County to receive greater food security by providing financial aid towards frozen meals orders through Seniors Outreach and Kneehill Regional FCSS.

The frozen meals on wheels menu is available for seniors at the Seniors Outreach main office [128 – 3rd Ave S, Three Hills] in the Provincial Building or for those under age 65 at the KRFCSS office. You may work out your order on the telephone with the reception desk/staff at either location. Please provide your orders as early as possible for the March order dates.

Low-income adults and families should call Kneehill Regional FCSS at 403-443-3800 to order.

Low-income seniors (Ages 65+) should call Seniors Outreach at 403-443-2555 or from the Carbon area 1-888-443-2555 to order.

CLIENT SERVICES: Until at least March 15, 2021, both the Main Office and the Extension Offices will be dealing ONLY with clients who make an appointment first, before coming into the offices. You will be expected to wear a mask/social distance and hand sanitize at your appointment. Seniors Outreach MAIN OFFICE is open for regular hours –Mondays to Thursdays from 9:00 a.m. to 4:00 p.m. daily. Extension Offices: will provide client services in person (by appointment) in Kneehill North: Trochu office at Frank VanderKley’s Law Offices – presently on Tuesdays & Wednesdays (9:00 a.m. – 4:00 p.m.) Torrington office at the Arena is open by pre-made appointments on Thursdays (9:00 a.m. – 12:00 p.m.). Kneehill South: Acme office at the Acme Seniors Association – Thursdays (9:00 a.m. – 12:00 p.m.) Carbon at the New Horizon’s Centre – Tuesdays (9:00 a.m.– 12:00 p.m.) Linden at the 50+ Club (Care & Share Centre) – Thursdays (1:00 p.m. – 4:00 p.m.) Please be aware that the doors will be locked at the extension offices. The coordinator for the extension office will let you in at your appointment time! Please have patience as we will still be following Pandemic precautions. Though the present situation continues to still be quite changeable, Seniors Outreach is taking phone calls/emails and making appointments. As such, you are welcome to email us at or to call 403-443-2555 or from Carbon and area 1-888-443-2555 (toll free) for any assistance, to make a Meals on Wheels order, and/or to set up an in office appointment. PLEASE DO NOT JUST DROP INTO THE OFFICE – MAKE AN APPOINTMENT! CARING CARS/WHEELCHAIR BUS USAGE: For medical appointments one may call to book Caring Cars/Wheelchair Bus for those who need this support. SENIORS OUTREACH IS ON FACEBOOK!

PLEASE PAY ATTENTION TO the Three Hills Capital, the Seniors Outreach Website, or our new Facebook page for further changes to our operations.